Frequently asked questions

Refund Policy

What if I don't like the course?

There is a 30-day money back guarantee. If you don't find the course useful, contact us within the first 30 days of purchase and you will get a full refund.

How do I request a refund?

If you’d like to request a refund for a course you have purchased, contact us through Train in Data’s Contact Form.

To access this form:

  1. Login to Train in Data.
  2. Click the student profile in the top right corner.
  3. Click on Contact.
  4. A form will appear to add your contact information and a message.
  5. Please include the name of the course for which you would like to get a refund.
  6. After completing the form, click Send.

We usually respond within 1-2 business days.

What if I don't hear back from you?

That is extremely unlikely. We take our students very seriously. Unless something seriously bad happens to us, we will get back to you as soon as we can.

In any case, our school runs on Teachable. So in the unlikely event that you don't hear from us, you can contact Teachable's Customer Support team directly for further assistance at [email protected].